Category: Management / Leadership
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(Video) Approachability
New managers often find the need to develop skills that project or express approachability.
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(Video) Coaching Others on Empathetic Listening Response
This video was in response to a question on how to coach a direct report and help them develop this skill. This is an experiment so please help me make it as effective as possible with feedback.
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(Video) Empathetic Listening Response
This video illustrates a communication technique but does not require being empathetic or expressing empathy.
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(Doc) Template for a Project Charter
This Project Charter is a good way to set expectations for complex, cross-functional projects. This was created by Christopher Clapp while at ANGEL Learning and inspired by Stephen Covey in “The 7 Habits of Highly Effective People”
Renee Mickler 