Category: Interactions / Communications
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(Video) Don’t Take it Personally
Good advice but easier said than done. Here is a perspective and tool that can help you overcome the negative reaction.
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(Video) A tool for handling a certain kind of difficult person.
This is a tool that can be very helpful in navigating disagreement especially in a team discussion.
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(Video) Developing Communication Skills
How to develop (1) Expressing intention and (2) Providing context or background.
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(Video) There is no such thing as People Skills
Offering a different perspective that enables an individual to discern the different kinds of “People Skills”.
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(Video) Empathetic Listening Response
This video illustrates a communication technique but does not require being empathetic or expressing empathy.
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Renee Mickler 