Author: reneemickler
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(Video) Approachability
New managers often find the need to develop skills that project or express approachability.
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(Video) Don’t Take it Personally
Good advice but easier said than done. Here is a perspective and tool that can help you overcome the negative reaction.
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(Doc) It isn’t the Changes that do you in
An excerpt from William Bridges’ book, Managing Transitions; Making the Most of Change.
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(Video) 3 Phases of Transition
Must Have Tools to help direct reports through the emotional and psychological process called transition.
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(Video) First Order and Second Order Change
Two concepts to help managers and leaders in an organization undergoing change.
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(Video) A tool for handling a certain kind of difficult person.
This is a tool that can be very helpful in navigating disagreement especially in a team discussion.
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(Video) Developing Communication Skills
How to develop (1) Expressing intention and (2) Providing context or background.
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(Video) There is no such thing as People Skills
Offering a different perspective that enables an individual to discern the different kinds of “People Skills”.
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(Video) Coaching Others on Empathetic Listening Response
This video was in response to a question on how to coach a direct report and help them develop this skill. This is an experiment so please help me make it as effective as possible with feedback.